Hello All- We're still open and shipping daily! However, the impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel restrictions on a daily basis, which are impacting our ability to meet our high standards of shipping service. As a result, our carriers have made the decision to suspend their money-back guarantee for all shipping services, effective immediately until further notice. As a result delivery times for all services may experience delays are are no longer eligible for shipping refunds. We will continue operating as government restrictions and regulations allow. We also remain focused on serving our customers and providing relief supplies locally.